Why Us

Live the life you value

For more than 80 years, the Brotherhood of St. Laurence has worked in the community supporting people of all ages to live the life they choose.

Not only do we provide services for older people in our community, but we invest in research and policy development to improve the lives of all older people, and especially those experiencing disadvantage.

We believe that at every stage of life, individuals should be safe, comfortable, valued and connected to their community.

  • We take the time to get to know you on a personal level. We will support you and your loved ones to tailor a plan to suit your individual preferences and circumstances.
  • You drive the decisions.  Whether you decide to stay in your home, or would prefer to receive quality residential, independent living, respite or day care, we’ll help you find the solution that supports you.
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Case management

Case management is as individual as you are, and the level of support can vary over time. A person with financial security and plenty of assistance from informal supports may have a lower need for this service, however where this is not the case, case management can be critical support for a person to help them stay at home. Case management helps you get the most out of your home care package, they take away the hassle of negotiating with different service providers and can monitor how you are managing at home over time. 

Our qualified and experienced case managers have deep knowledge of services that can help you to live independently at home. We use our experience in the sector to provide advice on your options, even if you don’t choose us.

Find out more about our approach to case management.

Research and advocacy

We work to ensure all older Australians have the opportunity to enjoy a decent quality of life and to reduce disadvantage among older people now and in the future. 

We research how current government policies impact on the daily lives of disadvantaged Australians and lobby for improvements to support people adversely affected by changes.  

We have undertaken numerous research projects looking at the challenges facing older Australians today. These projects include: 

  • identifying opportunities for enhancing social inclusion, through learning new skills, or participating in the community 
  • examining what knowhow is needed for later life and how to acquire it 
  • impacts of the changing aged care funding system and how older adults navigate that system.  
  • investigating workforce age discrimination concerns 
  • Innovative programs to support people living with dementia and their carers

We ensure that the evidence produced from these studies enhances our services.  
Our research on dementia includes ongoing consultation with our staff, people living with dementia and their carers. This important work has allowed us to pilot innovative, supportive programs.  

Our research and advocacy are vital in developing our services to enable you to live a fulfilled, safe and meaningful life, providing opportunities for you to meet your aspirations and goals in later life, to live a life that you value. 

Find out more about our inclusive ageing research.

We are dedicated to respect and equality for all people and are more than willing to provide advice on your options, even if you don’t choose us.

Whether you decide to stay in your home, or would prefer to receive quality residential, independent living, respite or day care, we’ll assist you to find a solution that works for you.

Brotherhood Aged Care is a division of not-for-profit organisation, the Brotherhood of St. Laurence.  

Find out more about Brotherhood of St. Laurence.


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Contact us

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Whatever your needs, our experts can talk you through all of your options.

So, get in touch today and we’ll help find a solution that’s right for you.

Care at Home call 1300 147 147 or email agedcare(at)bsl.org.au

Residential Aged Care call 1300 148 148 or email ResidentialAgedCare(at)bsl.org.au

After hours support for urgent service delivery matters that cannot wait until the next working day 8781 4200