Important information about our holiday hours

Contact Us

Community Aged care services

For all new enquiries   

Telephone no: 1300 147 147
Email address: agedcare@bsl.org.au

Support at Home program (SAH)

South East office

Supporting SOUTH and EAST areas of Melbourne
2–4 Overton Road, Frankston VIC 3199
Phone: (03) 8781 4200 (for registered participants)

North West office

Supporting NORTH and WEST areas of Melbourne
Level 5, 301 Hampshire Road, Sunshine VIC 3020
Phone: (03) 9066 1000 (for registered participants)

Commonwealth Home Support Program (CHSP)

2–4 Overton Road, Frankston VIC 3199
Phone: (03) 8781 4200
Email: receptionovertonrd@bsl.org.au

Centre based respite

12 Inglis Avenue, Frankston VIC 3199
Phone: (03) 8781 4250
Email: banksia.admin@bsl.org.au

Cottage overnight respite

12 Inglis Avenue, Frankston VIC 3199
Phone: (03) 8781 4250
Email: banksia.admin@bsl.org.au

Social connections

Coolibah Social Hub
67A Brunswick Street, Fitzroy VIC 3065
Phone: (03) 9483 1345
Email: coolibahadmin@bsl.org.au

Carrum Downs
65 Williams Road, Carrum Downs VIC 3201
Phone: (03) 9782 9322
Email: banksia.carrumdowns@bsl.org.au

Frankston
12 Inglis Avenue, Frankston VIC 3199
Phone: (03) 8781 4250
Email: banksia.admin@bsl.org.au

Residential Aged Care

Clifton Hill Aged Care
160 Gold Street, Clifton Hill VIC 3068
Phone: 1300 148 148

Independent Living Units

Millott House – 116 Fitzroy Street, Fitzroy VIC 3065
Sidney Myer House – 116 Fitzroy Street, Fitzroy VIC 3065
Palmer Street – 74 Palmer Street, Fitzroy VIC 3065
Phone: (03) 9483 1345

Domestic Assistance

Get the support you need around your home to keep it just the way you like it.

Some of the everyday tasks we can assists with are:

  • Washing, ironing, mopping or vacuuming.
  • Changing the sheets, folding and putting your clothes away or assisting with odd jobs.
  • House cleaning to help keep essential living areas tidy and safe.
  • Shopping – flexible shopping options such as a support worker shopping with you, going to the shops while you stay at home or providing assistance with organising online shopping and home delivery.
  • Sorting and organising – we can help you organise your home to maximise safety and comfort.

Community Connection

Supporting you in getting out and about to stay connected. From social clubs and outings to interesting hobbies and pastimes your Home Care Package can enable you to pursue things that are meaningful to you. Staying connected to the community is integral to maintaining physical and mental wellbeing. If you’re feeling isolated or lonely, our team can check-in on you regularly to offer companionship and make sure you’re well. Some of the options include:

  • Attend a group outing
  • Visiting your local park, gardens or beach
  • Visiting your friends and family
  • Going out for a meal with friends
  • Joining a social group
  • Joining a class or course
  • Getting to an appointment
  • Day trips

Diet and Nutrition

Assistance with meal preparation and one-on-one support to increase confidence and skills with cooking. We also provide access to a wide variety of meal delivery services. Support with individual dietary needs required by health, cultural, religious or other reasons is also available.