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1300 147 147

1300 147 147

Home Care Packages have changed

 

From 1 November 2025, the new Support at Home program has replaced the Home Care Packages (HCP) program.

Changes to your home care

From 1 November 2025, the way you receive care and support at home has changed.

The Australian Government’s new Support at Home program has replaced the Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs, creating a more streamlined and personalised way to access care in your own home.

For more information, please visit our Support at Home page.

Hear from our participants

We understand that continuing to live at home will help you to maintain independence, choice and quality of life. Our experienced team can explain how the support you need can be funded and guide you through the process of getting started.

At BSL, we work with people to identify and develop their strengths.  Care is more than just what a person needs.  It is about what we can do to support a person to maintain or regain fulfilment, maximise safety and foster independence.  Our Care Partners work closely with our participants to identify their care needs and meet those care needs flexibly as they change.

Hear from some of our participants below.

Domestic Assistance

Get the support you need around your home to keep it just the way you like it.

Some of the everyday tasks we can assists with are:

  • Washing, ironing, mopping or vacuuming.
  • Changing the sheets, folding and putting your clothes away or assisting with odd jobs.
  • House cleaning to help keep essential living areas tidy and safe.
  • Shopping – flexible shopping options such as a support worker shopping with you, going to the shops while you stay at home or providing assistance with organising online shopping and home delivery.
  • Sorting and organising – we can help you organise your home to maximise safety and comfort.

Community Connection

Supporting you in getting out and about to stay connected. From social clubs and outings to interesting hobbies and pastimes your Home Care Package can enable you to pursue things that are meaningful to you. Staying connected to the community is integral to maintaining physical and mental wellbeing. If you’re feeling isolated or lonely, our team can check-in on you regularly to offer companionship and make sure you’re well. Some of the options include:

  • Attend a group outing
  • Visiting your local park, gardens or beach
  • Visiting your friends and family
  • Going out for a meal with friends
  • Joining a social group
  • Joining a class or course
  • Getting to an appointment
  • Day trips

Diet and Nutrition

Assistance with meal preparation and one-on-one support to increase confidence and skills with cooking. We also provide access to a wide variety of meal delivery services. Support with individual dietary needs required by health, cultural, religious or other reasons is also available.