What is Support at Home?
Discover the support available to help you live confidently
Support at Home is the new Australian Government program that started on 1 November 2025. It is designed to make getting help at home simpler and fairer, so you can continue living independently, safely, and with dignity.
The program brings together Home Care Packages (HCPs) and Short-Term Restorative Care (STRC) into one easy-to-manage system, offering a mix of services, from everyday help to clinical and short-term recovery support, all tailored to your needs.
When you choose the Brotherhood of St Laurence (BSL), a dedicated Care Partner works alongside you to plan, coordinate, and review your services, ensuring your support truly improves your wellbeing and independence.
Support and services you can access
Support at Home covers a wide range of services that can be adjusted as your needs evolve. These may include:
- personal or clinical care
- help with meals, shopping, and household tasks
- transport and community connection
- allied health and rehabilitation services
- equipment, technology, and home modifications for safety and independence
- short-term restorative or end-of-life care
Your BSL Care Partner will help you understand your options and work with you to ensure your funding is used effectively to support your wellbeing and independence.
Get BSL’s Support at Home Quick Guide to learn more
A short summary of the upcoming changes to your home care support.
What makes Support at Home different
Support at Home addresses the challenges many people experienced with the previous Home Care Package (HCP) system. It introduces a simpler, fairer and more transparent way to access the support you need, without the confusion or long waits.
One streamlined system
Under HCP, there were separate programs for different types of care. Support at Home combines these into one easy system, so you don’t have to navigate multiple applications or providers.
Quarterly budgets, not yearly
Instead of waiting for an annual review, your budget will refresh every three months. This makes it easier to plan ahead and adjust your services as your needs change.
Eight funding levels
Support at Home offers eight levels of funding (around $11,000 – $78,000 a year), giving more flexibility and better alignment with your individual needs — compared to the four levels under HCP.
Changes to care management fees
The Support at Home program introduces a 10% cap on care management fees as part of the new funding and service structure.
Short-term care when you need it most
Support at Home offers new short-term programs for recovery, home safety, and end-of-life care, giving you timely, tailored support when you need it most.
Government-set price caps (from July 2026)
The new program includes set pricing for services, providing a clear structure for how care is funded and delivered.
Services available under Support at Home
The new Support at Home program makes it easier for you to get the right support to live well and independently in your own home.
Whether you’d like a hand with everyday tasks, services that keep you active and connected, or support to manage your health, the program brings together a wide range of services and supports designed around you.
Services are grouped into three main areas.
Clinical supports
Professional medical services to support your health needs.
- Nursing
- Allied Health
- Therapeutic services
- Nutrition
- Care management
Independence supports
Practical assistance to keep you moving
- Personal care
- Social support and community engagement
- Therapeutic services for independent living
- Respite care
- Transport
Everyday living supports
Help with daily routines so you can focus on what you enjoy.
- Domestic assistance
- Essential home maintenance and repairs
- Meal preparation and delivery
Additional short-term care programs
Extra help for times when you need more support.
Restorative Care Pathway
Helps you regain or improve your independence after illness, injury, or a change in your ability to manage daily activities. You can receive funding of up to $6,000 for short-term, goal-focused support such as allied health or nursing services, delivered over a period of up to 16 weeks.
End-of-life care
When every moment matters, feeling at home can mean everything. Support at Home offers gentle, respectful care that helps you remain where you feel most yourself – in your own home, close to the people and things you love. Funding of up to $25,000, is available, with services for up to 16 weeks giving you and your loved ones practical support and peace of mind.
Assistive technology and home modifications
Helps you access aids and home modifications — such as mobility equipment or ramps — through the Assistive Technology and Home Modifications Scheme, without using funds from your care budget.
Why choose BSL for your Support at Home
At BSL, we believe getting older should never mean losing independence. For more than 80 years, we’ve been working with older people to stay active, live well, stay connected and feel supported at every stage of life. Our team understands the aged care system — and the realities of daily life — so we can help you plan support that truly fits you.
Let’s make sure your next chapter feels secure, supported, and full of possibility.
“BSL made everything simple. My Care Partner really listened and helped me find the right support. I finally feel in control again.”
Ahn, BSL Support at Home participant (formerly HCP)
How to get started with Support at Home
Learn about your options
Talk to a BSL Care Partner to understand the new Support at Home program and what it means for you.
Plan your support
Together, we’ll design a plan that supports your goals and lifestyle — now and into the future
Begin your care
Once your plan is set, we’ll coordinate your services and stay in touch as your needs evolve.
